INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
How can I track my order?
Once your order is shipped, you will receive a tracking link via email or SMS. You can use that link to check the live status of your delivery.
What is the return policy?
You can return products within 7 days of delivery if they are unused, in original packaging, and in resalable condition. Please refer to our Refund & Return Policy page for more details.
How long does delivery take?
Delivery usually takes 3–7 business days, depending on your location. Remote areas may take a little longer.
What payment methods are accepted?
We accept Credit/Debit Cards, UPI, Wallets, and Net Banking via secure payment gateways.
How do I contact customer support?
You can reach us via email at support@hotixo.com or through the Contact Us page on our website. Our support team is available 24/7 to assist you.
INFORMATION ABOUT US
